Overview

This Privacy Policy explains how TEKNOPHORIA (“we”, “us”, “our”) collects, uses, and protects your personal information when you visit or make a purchase from our website.

We are committed to protecting your privacy and handling your data in a transparent and secure way.

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Information We Collect

When you use our website, we may collect the following information:

• Personal details such as your name, email address, billing address, shipping address, and phone number

• Account information if you create a customer account

• Order information including products purchased and payment status

• Email subscription details if you sign up to our mailing list

• Technical data such as IP address, browser type, device information, and site usage data

We only collect information that is necessary to operate our website and provide our services.

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How We Use Your Information

We use your information to:

• Process and fulfil orders

• Communicate with you about your order or account

• Send marketing emails if you have opted in

• Improve our website, products, and services

• Comply with legal and regulatory obligations

We do not sell or trade your personal data.

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Marketing Communications

If you choose to join our mailing list, we may send you emails about new products, releases, or updates.

You can unsubscribe at any time by clicking the unsubscribe link in our emails or by contacting us directly.

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Sharing Your Information

We may share your information with trusted third parties only when necessary, including:

• Payment processors

• Fulfilment partners

• Shipping and delivery providers

• Website and email service providers

These partners are only given the information required to perform their services and are required to handle your data securely.

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Cookies & Tracking Technologies

Our website uses cookies and similar technologies to improve your browsing experience and analyse site traffic.

You can manage or disable cookies through your browser settings. Please note that disabling cookies may affect website functionality.

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Data Security

We take reasonable steps to protect your personal data using appropriate technical and organisational measures. However, no method of online transmission or storage is completely secure.

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Data Retention

We retain your personal information only for as long as necessary to fulfil the purposes outlined in this policy, including legal, accounting, or reporting requirements.

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Your Rights (UK & EU GDPR)

You have the right to:

• Access the personal data we hold about you

• Request correction of inaccurate data

• Request deletion of your data

• Object to or restrict processing of your data

• Withdraw consent for marketing communications

To exercise these rights, please contact us using the details on our website.

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Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites.

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Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Updates will be posted on this page.

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Contact Us

If you have any questions about this Privacy Policy or how your data is handled, please contact us using the details provided on our website.

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